Please fill in all required fields before continuing.

🏢

Your Agency

Details that appear throughout your system — on every email, document and invoice

Agency name *The name you trade under — shown on all emails and documents.

Trading name (if different)

Registered company name *Your full legal name as registered at Companies House. This appears on invoices and bank transfer instructions — it must match your bank account exactly.

Office phone *

WhatsApp number *Continuous digits, country code first, no spaces. Replace the leading 0 with 44 — so 07700 900000 becomes 447700900000.

Office email *

Agency website *

Registered Business Address

Address line 1 *

Address line 2 (optional)

Town / City *

Postcode *

County (optional)

Key Contact

Your name *

Your role *

Your mobile *Used only during setup if we need to reach you quickly.

Please enter your brand colours before continuing.

🎨

Your Branding

What your clients see — the logo and colours on your emails, statements and invoices

This is the branding your tenants, landlords and contractors see on everything that comes from you. Send us your logo and colours and we handle the rest. If you need help, tap the WhatsApp button at the bottom right.

Your agency logo (strongly recommended)

🖼️

Click to upload your logo

PNG, SVG or JPG — transparent background preferred — max 5MB

This appears on your client emails, statements and invoices. Send your best single logo file and we size it correctly for each place it is used. Can't upload here? Email it to info@bournenco.com with your agency name in the subject line.

Brand colours

Colour codes start with # followed by six letters and numbers — e.g. #0a4254. Your designer or website provider will have these.

Primary brand colour *

Used on your email headers, statements, invoices and your landlord and contractor pages.

Accent colour *

Used for buttons and highlights on those same client facing emails and pages.

Please fill in all required fields before continuing.

📧

Email Setup

How your system sends emails from your agency address

We set up all email infrastructure for you. We just need to know your domain and the addresses to use — then we'll send you two DNS records to add, which takes about two minutes.

Your email domain *The part after the @ symbol in your email address. We'll verify this domain so your system sends emails from your own address, not ours.

System sending address *All automated emails — to tenants, landlords and contractors — will come from this address.

Internal notifications address *Where internal alerts and invoice copies go. Can be the same as above.

What happens after you submit

Once your system is built, we'll send you two DNS records — these are short text entries that go into your domain settings. Adding them takes about two minutes and tells email servers that your domain is authorised to send via AgencyOS. We'll tell you exactly where to add them and walk you through it if needed.

Where are your DNS records managed? * This tells us where to send the DNS instructions. If you're not sure, select "I don't know" and we'll help you find it.

Can you add DNS records to this domain? *

Yes, I can add them My developer does Not sure

We need two short records added to verify your sending domain. If a developer manages your DNS, we'll send the records straight to them.

🌐

Your Website

Helps us prepare the tenant reporting widget correctly

Website platform * The tenant reporting widget is a small snippet that sits on your website. Knowing your platform lets us prepare the right installation instructions to go with it.

Do you manage your own website? *

Yes, I manage it I have a developer No website yet

If you have a developer, we'll send the widget snippet directly to them.

Please fill in all required fields before continuing.

🏦

VAT Details

Used on the fee invoices your system generates in your name

Are you VAT registered? *

Yes, we are VAT registered No, we are not VAT registered

🏗

Bank Details

Used on payment instructions sent directly to your landlords

Please take extra care here. These details are inserted word for word into payment instruction emails sent to your landlords. Any mistake could mean a landlord transfers money to the wrong account. Triple check every character.

Bank account name *Exactly as it appears on your bank account. We recommend all capital letters — that is how it displays to landlords.

Sort code *Format: XX-XX-XX

Account number *Your eight digit account number.

🧾

Invoice Settings

How the system numbers invoices and charges for maintenance work

Your invoice code appears at the start of every invoice number your system generates. Most agencies use their initials — for example, Hartwell Lettings would use HL, giving invoice numbers like HL-2026-001.

Code for contractor invoices *2–4 capital letters. Used on invoices the system passes from your contractors to your landlords.

Code for your own fees *2–4 capital letters — usually your contractor code with an F added.

Accountant email (optional)Copies of the fee invoices your system raises are sent here for your books. Leave blank to use your internal notifications address.

Your maintenance arrangement fee *

10%

The percentage you add to contractor costs as your arrangement fee. You can adjust this per landlord or per job once you are live.

Please fill in all required fields before continuing.

🗂️

Your Current Setup

So we can plan how your existing portfolio moves across

This is the part that turns an empty system into your system. After you submit, we'll send you a ready to fill spreadsheet for your properties, landlords, tenants and contractors. If you can already export those from your current software, even better.

What do you use to manage lettings today? * Tells us what you can export and how much we can lift across for you.

Managed properties *

Contractors you use (approx)

🏦

Client Money & Deposits

So rent reconciliation and deposit handling fit your accounts

Which bank holds your client account? * RentOS reconciles rent from your bank statement export. Knowing the bank lets us match your statement format before go live.

Deposit protection scheme *

📑

Your Data

Optional now — you can also send these after we share the template

No need to have everything ready this minute. Attach what you have; we'll send a clean template and help you fill any gaps before go live.

Portfolio spreadsheet (optional)

📊

Click to upload your properties, landlords and tenants

CSV or Excel — max 15MB

Any export of your current portfolio helps. If it's easier, email it to info@bournenco.com with your agency name.

Sample bank statement (optional but recommended)

🧾

Click to upload a recent statement export

CSV, Excel or PDF — max 10MB

One real export (you can redact names if you prefer) lets us confirm rent reconciliation reads your bank's format. This is the single most useful thing for a smooth first rent run.

Anything we should know about your data? (optional)

Please complete the required fields and accept the terms before submitting.

What happens after you submit

We handle everything. Here is the sequence.

1

We confirm receiptYou'll get a confirmation email within a few hours of submitting this form.

2

We send your data templateA ready to fill spreadsheet for your portfolio, plus the two DNS records for your domain.

3

We build and load your systemOur team configures your branded portal and loads your properties, landlords, tenants and contractors.

4

You go liveWe email you your portal address and login key, and confirm your first rent run and first job end to end.

🧩

Your AgencyOS Plan

Confirm the modules to switch on for your agency

Modules to enable *

MaintenanceOS RentOS MarketingOS

The full suite is pre selected. Untick anything you're not taking right now; you can add modules later.

⚙️

Final Details

Almost there — a few last things

Billing contact email *

Preferred go-live date (optional)We'll agree a realistic date with you once we have your portfolio. Leave blank if you're flexible.

Anything else we should know? (optional)

I have read and agree to the AgencyOS Terms & Conditions. I understand that the setup fee is non-refundable once work has begun, and that the subscription is monthly and can be cancelled with 30 days notice.

That's everything.

Submit your details and our team will take it from here. You'll hear from us within a few hours to confirm we've received everything and to let you know your installation is underway.

Your details are used only to set up and operate your AgencyOS system. All information is stored securely and never shared with third parties.

Tell us about your agency.

What happens after you submit

What happens after you submit

That's everything.